Shipping policy

Last updated: April 1, 2026

Processing & Handling Time 
Orders are processed within 1–2 business days following payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.

Transit & Delivery Time 
Following dispatch, orders are delivered within 5–8 business days via standard tracked shipping.

Total Estimated Delivery Time
From the date of purchase, customers can expect to receive their order within 6–10 business days. This timeframe encompasses both order processing and shipping transit.

Shipping Destinations 
Moravo currently ships to the United States only.

Shipping Cost 
All orders are shipped free of charge.

Order Tracking 
A shipping confirmation email containing a tracking number will be issued upon dispatch. Delivery status can be monitored in real time via the carrier's tracking portal. For tracking inquiries, please contact team@shopmoravo.com.

Customs & Import Duties 
Any customs inspections, import duties, or applicable taxes are the sole responsibility of the customer and are not included in the purchase price.

Contact
Moravo, operated by Althemma GmbH (600166y)
Käferkreuzgasse 133 Klosterneuburg 3400, Austria
+43 676 397 4311
team@shopmoravo.com
Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (CET)